Substituted service · Rule 106(b)(2)

Serve by email, text or social media — with proof the court can read

When the judge has signed the order, we transmit exactly what it directs and hand back a documented record for the return.

Upload the signed order and the documents. We read what the court authorized, show you the message before it goes, send it from a Texas certified process server, and capture the transmission, delivery and access events. The order is served with the citation and petition, and the record lands in your ServeManager job.

✔ Texas certified process servers (JBCC) ✔ Licensed & insured · TX PI #A29721001 ✔ Record of Service with every transmission
Three channels, one order

Whatever the order authorizes, sent the way the order says

Texas Rule 106(b)(2) lets the court order service "in any other manner, including electronically by social media, email, or other technology" once the affidavit shows traditional service was tried. The order controls everything we do — the method, the exact identifier, and the documents.

Email

Service by email

What the defendant receivesOne message from our service-of-process address: the authority (order and date), the cause and court, the numbered documents attached, and the certified server's name and certification number. No sales copy, no invitation to reply.
  • Transmitted through a dedicated, tracked mail service
  • PDFs attached and linked, so access is recorded either way
  • Time accepted, message ID, delivery, opens and clicks captured
Automated · same business day
Text message

Service by SMS

What the defendant receivesA text to the number in the order identifying the case, the order authorizing service, the documents, and a secure link to download them.
  • Sent by a certified process server from a dedicated line
  • Timestamped screenshots of the message and thread
  • Document link opens recorded
Performed by a certified server
Social media

Facebook, Instagram & other direct messages

What the defendant receivesA direct message to the account named in the order — same content as the text — with the documents linked.
  • Account verified against the order before sending
  • Screenshots of the profile, the message as sent, and delivery/read indicators the platform shows
  • Combined with email or text on the same order when the judge authorized more than one
Performed by a certified server
Before you order

What the signed order has to say

We serve the identifier in the order and no other — even if the file shows a different email or number. If the order is missing something, it is faster to fix the order than to defend the service.

Checklist

Read from the order automatically when you upload it
✔
The methodEmail, text message, a named social-media account, or a combination.
✔
The exact identifierThe email address, phone number or account handle, spelled the way it will be served.
✔
The documentsUsually the citation and petition. The order itself goes with them.
✔
Companion stepsMany orders also require certified mail or posting at the residence. We handle those on the same job.
✔
Return requirementsCommonly the date and time of each transmission and the manner of service stated particularly (Rule 107).
✔
A deadline, if anySome orders require service within a set number of days. We flag it on intake.

Don't have the order yet? The motion is only as good as the diligence affidavit behind it. Our investigations team documents the attempts, locates the working email, number and accounts, and prepares the affidavit and proposed order for counsel.

Affidavits for substituted service
The proof you get back

Every transmission recorded. Every document fingerprinted.

Electronic service stands or falls on the return. For email we don't rely on a screenshot of a sent folder — the message goes through a tracked mail service that logs each event, and we compile them into a Record of Service by Electronic Means that states when, on whom and where service was made, and by which certified server.

TransmissionExact date and time the message was accepted for delivery, and its unique message ID.
DeliveryTime the recipient's mail server accepted the message — or the bounce, if it was refused.
OpensEach open, with time and mail client. Some mail apps suppress this, so a missing open is never treated as non-receipt.
Document accessEach click on the tracked document links, with time.
IntegrityA SHA-256 fingerprint of every PDF as attached, and the full text of the message as sent.
Text & socialTimestamped screenshots of the message as sent, the thread, and any delivery or read indicator the platform shows.

The record is attached to your ServeManager job and delivered with the return, ready for the affidavit or verified return the certified server signs.

How it works

Four steps. You approve the message, we do the rest.

01

Upload

The signed order and everything it says to serve, in one drop. Scanned copies are read too.

02

Confirm

We show what the order authorizes — channel, identifier, companion steps — and you correct anything read wrong.

03

Approve

You see the exact message the defendant will receive and approve it as written. Nothing is sent that you haven't seen.

04

Served & documented

A certified server sends it, the events are recorded, and the Record of Service lands on your job — usually the same business day.

Pricing. $150 for the first authorized channel, including captures and the Record of Service; $75 for each additional channel on the same order; $50 for a certified mailing, return receipt requested, when the order requires it. Posting at a residence is priced by county on the order form. Pay by card at checkout or bill to your firm's account.

Start an order
Questions counsel ask

Electronic service, answered

Can you serve someone by email in Texas?

Yes, when a court has authorized it. Since 2020, Rule 106(b)(2) expressly allows service by email, social media or other technology after an affidavit shows personal service and service by mail were attempted and the electronic method will be reasonably effective. Without the order, the service is not valid.

What does the return say?

When the documents were transmitted, to whom, to which address, number or account, and the manner of service. Our record supplies the timestamps and the delivery, open and click events; the certified server who sent it completes the return.

How do you know the defendant received it?

Texas does not require proof the defendant read the message — the court has already found the method reasonably effective. The delivery acceptance, opens and document clicks we capture are corroboration, and they go in the record.

What if the order also requires certified mail or posting?

Add it on the order form. The mailing (return receipt requested) or the posting is handled under the same job and included in the return.

Who sends the message?

A Texas certified process server. The server's name and JBCC certification number appear in the message and on the return.

Which courts and counties?

Any Texas court. Harris, Dallas, Bexar, Travis, Tarrant and Fort Bend orders are the most common; the rest of the state is handled the same way.

Get started

Have the order? Place the order.

The order form reads the signed order, drafts the message for your approval, and takes payment. Questions first? Reach us at support@encorelegalprocess.com.

Signed order in hand?

Upload it with the citation and petition. Most email service goes out the same business day after approval.

Order electronic service →
  • Message approved by you before it is sent
  • Sent by a Texas certified process server
  • Record of Service with timestamps and document fingerprints
  • Return of service e-filed free

Our team will confirm scope and pricing before any work begins.

The order is signed. Get it served.

Upload the order and the documents — approve the message — receive the record.

Order electronic service
A note on electronic service. Substituted, electronic, posted, and publication service require a court order; counsel remains responsible for the motion and for compliance with Rules 106 and 107 and the terms of the order. Turnaround targets describe first-transmission goals under normal conditions. Delivery, open and click events are recorded as reported by the receiving systems and are corroboration, not a guarantee that a recipient read a message. Encore Legal Process acts as a process server, filing agent, notary, and records-retrieval vendor — not a law firm — and does not provide legal advice. Investigations are conducted under Texas Private Investigator License #A29721001.

Fees and sales tax. Postage, court filing fees, and custodian fees are passed through at cost. Applicable Texas state and local sales tax is added to taxable services; valid exemption or resale certificates are accepted where applicable.
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