Substituted service · Texas Rule 106(b)(2)

Can't catch them at the door? Serve them by email, text or social media.

From failed attempts to a signed order to proof of service, with one Texas team.

When personal service isn't working, a Texas court can authorize service by email, text message, social media or other technology. Encore documents the attempts your motion relies on, helps show the account belongs to the defendant, and once the judge signs the order, sends the papers exactly as it directs and hands back a record built for the return.

✔Texas certified process servers (JBCC)✔Record of service with every transmission✔TX PI License #A29721001
45,000+ORDERS WORKED
86%SERVE RATE
50STATES SERVED
176 / 254TEXAS COUNTIES SERVED
Three channels, one order

Email, text and social media, sent the way the order says

We serve only the address, number or account the order names, by the channels it authorizes, with the citation, petition and the order itself.

✔
EmailSent through a dedicated, tracked mail service. Delivery, opens and document clicks are captured.
✔
Text messageSent by a Texas certified process server from a dedicated line, with timestamped screenshots of the thread.
✔
Facebook, Instagram & other DMsThe account is checked against the order, then the profile, the message and any delivery or read indicators are captured.
✔
Combined methodsEmail plus text, or certified mail or posting alongside, when the order requires more than one.
✔
You approve the messageYou see exactly what the defendant will receive before it goes out.
✔
Court-ready returnSigned and verified under Rule 107, with the record of service attached and the Texas return e-filed at no charge.
Service of processToday, 10:42 AM
Official notice of service. A Texas court has authorized service on you by text message in Cause No. 0000-00000. The citation, petition and court order are at the link below. Sent by a Texas certified process server.
View your documents
Delivered 10:42 AM · Documents opened 10:58 AM
✉ EmailDelivered · opened
✆ Text messageDelivered
◎ Facebook messageSeen

Example only. Every message follows the wording and channels in the court's order.

How it works

From a closed door to served, in four steps

1

Attempts, documented

Our servers make attempts at varied days and times, each one timestamped, GPS-stamped and photographed where permitted.

2

Affidavit & motion support

You get a sworn statement of the attempts. When the account needs proving, Encore Legal Investigations ties it to the defendant, and motion and order drafts are prepared at counsel's direction.

3

The court signs the order

You file the motion and the court decides. Upload the signed order with the citation and petition.

4

Served & documented

We send exactly what the order directs, then deliver the record of service and the return.

Already have the signed order? Upload it with the citation and petition. We read what it authorizes and draft the message for your approval.

Start electronic service
What makes it hold up

Four things electronic service depends on

§

Diligent attempts first

Rule 106(b) motions rest on a sworn statement of where the defendant can probably be found and the specific facts of the attempts that failed.

@

An account that's theirs

The court has to find the method reasonably likely to give notice, so it helps to show the email, number or profile belongs to the defendant and is in use.

✎

An order that's specific

We serve only the identifier the order names. If something is missing, it's faster to fix the order than to defend the service.

✔

A record the court can read

Timestamps, message IDs, screenshots and access events, organized for the return.

Why Encore

One team from the first knock to the last screenshot

Substituted service usually breaks down in the gaps between the server who knocked, the investigator who found the account and whoever sent the message. At Encore it's one Texas team working from one file, with every step documented.

Process server ringing a doorbell with papers in hand
Common questions

Substituted service, answered

Can you serve someone by email, text or social media in Texas?

Yes, when a court authorizes it. Rule 106(b)(2) lets the court order service electronically by social media, email or other technology when it finds the method reasonably effective to give notice. Without the order, the service isn't valid.

Do you need the signed order first?

Yes. We serve only by the method, and only to the address, number or account, that the order names.

Can you help us get the order?

We provide the sworn statement of attempts, and Encore Legal Investigations can document the defendant's accounts. Motion and proposed order drafts are prepared at counsel's direction, for counsel's review, revision and signature. We don't file, appear or give legal advice.

How do you show the defendant received it?

Texas doesn't require proof the defendant read it, because the court has already found the method reasonably effective. The delivery, opens, clicks and screenshots we capture go in the record as corroboration.

Who sends the message?

A Texas certified process server, whose name and JBCC certification number appear in the message and on the return.

How is it priced?

Quoted to your matter, based on the channels the order authorizes and the number of defendants. Send us the order and we'll quote it.

Defendant avoiding service? Let's get them served.

Send the signed order, or the attempts so far, and we'll tell you the fastest path. Questions first? Email support@encorelegalprocess.com.

Have the order? Start electronic service Prefer to talk? (800) 914-0365
About substituted service. Encore serves by email, text message or social media only when a court order authorizes it, and only as the order directs. The court decides whether to authorize substituted service. Motion and proposed order drafts are prepared at counsel's direction, for counsel's review, revision, and signature. Encore Legal Process is not a law firm and does not give legal advice. Investigative work is performed by Encore Legal Investigations, TX PI License #A29721001.
© 2026 Encore Legal Process. All rights reserved.
Texas-Based · Nationwide Coverage · Licensed & Insured