Contact

Send it over. We'll take it from there.

Email is the fastest way to reach us — attach the documents and a person replies, not an autoresponder.

Written requests move faster here: the documents, the case number, and what you need are all in one place, and the right desk picks it up. Rush serve, hearing tomorrow, defendant who just surfaced — put it in the subject line and it goes to the front.

✔ Licensed & insured · TX PI #A29721001 ✔ Texas statewide & all 50 states ✔ Live tracking in ServeManager
Email — fastestsupport@encorelegalprocess.com

Orders, documents, status, billing. Attach the papers, put the case number and any deadline in the subject, and we'll take it from there.

Phone(800) 914-0365

Prefer to talk it through? We're glad to. For an order, the fastest path is still to email the documents so nothing has to be read back over the phone.

Monday – Friday, 9:00 am – 5:00 pm Central
Hours & responseMon – Fri, 9 – 5 Central

A person reads every message during business hours. Sent after hours? It's first in the queue the next morning.

Rush? Put RUSH and the deadline in the subject line.
Offices

Houston, Dallas, Frisco & Austin

Four offices, statewide servers, and a nationwide partner network. Visits by appointment — email ahead and we'll have your documents or your notary ready.

Headquarters

Houston

5444 Westheimer Rd, Suite 1000
Houston, TX 77056

Home base since day one. Dispatch, investigations, and the team that answers your email.

Downtown Dallas

Dallas

325 N. Saint Paul St, Suite 3100
Dallas, TX 75201

Steps from the George Allen and Frank Crowley courthouses and the CT Corporation drop on Bryan Street.

North Texas

Frisco

7460 Warren Pkwy, Suite 100
Frisco, TX 75034

Collin and Denton County work — Frisco, Plano, McKinney, and the northern suburbs.

Central Texas

Austin

316 W 12th St, 4th Floor
Austin, TX 78701

Two blocks from the Capitol — Travis, Williamson, and Hays County work, the Secretary of State, and the CSC drop on 7th Street.

We reply during business hours, Monday – Friday 9–5 Central. Urgent? Put RUSH and the deadline in your message and it goes to the front of the queue.

Before you write

The quick answers

How do I check on a job?

Sign in to ServeManager — every attempt, note, and document is there as it happens. Not set up yet? Ask for portal access and we'll share the job.

Can I get something served today?

Yes — email the documents with RUSH in the subject, or place the order online and choose Same Day. Same-day attempts on orders received by 2:00 PM Central (1:00 PM for registered agents), and an Immediate level for tighter windows. A request is not a confirmed deadline until our team confirms availability.

How do I get pricing?

Tell us the county, the documents, and the deadline and we'll send you a quote. Firms with ongoing volume: ask about account pricing.

Where do I send documents?

Upload them through the order form, or email them to support@encorelegalprocess.com with the case number in the subject line.

Do you serve outside Texas?

All 50 states through our vetted partner network, with the same live tracking. International service through partners as well.

Can I come by the office?

By appointment at any of our offices — for a notary, to drop off documents, or to talk through a matter. Email first so the right person is there.

Send it and consider it handled

support@encorelegalprocess.com — attach the documents, tell us the deadline, and a person replies during business hours.

Email us
A note on timing and outcomes. Service-level turnaround targets describe first-attempt goals under normal conditions and are not guarantees of successful service, which depends on the recipient's availability, address accuracy, and access. Encore Legal Process acts as a process server, filing agent, notary, and records-retrieval vendor — not a law firm — and does not provide legal advice. Documents we prepare in support of a filing are prepared at counsel's direction for counsel's review and signature. Substituted, electronic, posted, and publication service require a court order; counsel remains responsible for the motion and for compliance with the applicable rules. Investigations are conducted under Texas Private Investigator License #A29721001.

Fees and sales tax. Court filing fees, Secretary of State fees, custodian and copy fees, and witness fees are passed through at cost. Applicable Texas state and local sales tax is added to taxable services; valid exemption or resale certificates are accepted where applicable. Any tax is reflected on your quote and invoice.
© 2026 Encore Legal Process. All rights reserved.
Texas-Based · Nationwide Coverage · Licensed & Insured